Lucidity LC and GC Services
Resolution Labs, LLC
Resolution Labs, LLC
Automation for the science of life

Lucidity LC and GC Services

Bronze      Silver      Gold   


Bronze - Module repair service coverage
Silver - Full-service coverage with annual PM
Gold - Full-service coverage with annual PM and OQ

Benefits under each plan

  • Access to ticketing, repair history, and service reports
  • Priority phone support
  • Priority service scheduling  
  • Access to knowledgebase with AI assist

Additional Services Offered

Contract Plus–On-site service within 2 business days

Standard Contract–On-site service within 5 business days

Qualifications – Installation or Operation Qualifications are also available options.



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